Information for Patients

As a general dental practice, we do not accept direct payments (also know as “assignment”) from insurance companies. Patients are responsible for fees charged. We will work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. Furthermore, by not acting as a third-party to your insurance provider, we enable you to benefit from any rewards programs associated with your method of payment.

If you have dental insurance, we are able to submit electronic claims to your insurance company directly. In many cases, if direct deposit is available, your entitled reimbursement will be received within days of electronic submission. In order to submit your electronic dental insurance claim we will require the following:

• Name of Insured
• The Insured’s date of birth
• The Insured’s full address
• Name of Insurance Company
• Policy # and Certificate #

If you have any problems or questions, please ask our staff. They are well informed, up-to-date and can be reached by phone at (613) 389-1099.

If you haven’t already, please review our Financial Policy.